Figures (7)  Tables (10)
    • Figure 1. 

      Research framework.

    • Figure 2. 

      Results of the hypotheses.

    • Figure 3. 

      The distribution of different latent classes.

    • Figure 4. 

      Ownership of private cars of different latent classes.

    • Figure 5. 

      Travel modes of different latent classes.

    • Figure 6. 

      Travel distance of different latent classes.

    • Figure 7. 

      Travel purposes of different latent classes.

    • Constructs Items Item descriptions
      Financial incentive policy FIP1 For adopting MaaS, direct financial subsidy is attractive to me.
      FIP2 For adopting MaaS, subsidy for travel is very attractive to me.
      FIP3 For adopting MaaS, getting the discount coupon available to supermarket is very attractive to me.
      Non-financial incentive policy NFIP1 For adopting MaaS, participating in charity donation (Ant Forest from Alibaba) is very attractive to me.
      NFIP2 For adopting MaaS, getting the carbon coin is very attractive to me.
      Information policy IP1 For adopting MaaS, the information about route planning is useful to me.
      IP2 For adopting MaaS, the information about predicted travel time and cost is helpful.
      IP3 For adopting MaaS, the Information related to the real-time free parking space is helpful to me.
      IP4 For adopting MaaS, the information related to my carbon footprint is valuable to me.
      Convenience policy CP1 For adopting MaaS, one-code pass (a QR code can scan all public transport services) is essential.
      CP2 For adopting MaaS, connect with other travel platform(such as taxi system)is essential.
      CP3 For adopting MaaS, reducing the queuing time makes sense for me.
      Innovation trait IT1 I am always curious about new things.
      IT2 I usually take the lead in trying new technologies compare to people aroud me.
      IT3 I think it's very interesting to try out the new travel service mode.
      Habit schema congruence HSC1 MaaS system is similar with my current way of travel.
      HSC2 MaaS system is similar to the product or service that I am used to.
      HSC3 I am familiar with using my smartphone for payments and I always take it with me outside.
      HSC4 I am familiar with the use of journey planning apps (for example Google Map)
      Environment trait ET1 I am very concerned about the environment, and I feel that environmental problems have become more and more serious.
      ET2 I think the harmony between man and nature can promote sustainable development.
      ET3 I think that everyone has the responsibility to protect the environment.
      ET4 I am worried about the future shortage of natural resources.
      Social influence SI1 I am willing to adopt MaaS if the government evaluation is good.
      SI2 I am willing to adopt MaaS if the media evaluation is good.
      SI3 I am willing to adopt it if MaaS can get support and praise from people around me.
      Attitude to MaaS ATM1 I think it is necessary to travel with MaaS.
      ATM2 I think the government should encourage the use of MaaS mode.
      ATM3 I think once I use the MaaS, I will reduce my car usage.
      Behavior to MaaS BTM1 I plan to be involved in the MaaS travel mode in the future.
      BTM2 I am looking forward to take part in the MaaS travel mode in the future.

      Table 1. 

      Factor statements.

    • Characteristics Items Frequency
      (n = 456)
      Percentage
      (%)
      Gender Male 228 50
      Female 228 50
      Age (years) 18−24 142 31.1
      25−34 140 30.7
      35−44 98 21.4
      45−54 54 11.8
      55−64 15 3.2
      ≥ 65 7 1.5
      Education High school or below 79 17.3
      Bachelor's degree 227 49.7
      Master's degree or above 150 32.8
      Employment status Enterprise employees 84 18.4
      Administrative staff 75 16.4
      Institution staff 75 16.4
      Students 125 27.4
      Freelancer 47 10.3
      Others 50 10.9
      Monthly income
      (CNY)
      < 2,000 80 17.5
      2,000−5,000 92 20.1
      5,001−10,000 129 28.2
      10,001−20,000 108 23.6
      > 20,000 47 10.3
      Own private car Yes 351 76.9
      No 105 23.1
      Trip mode Public transport 197 43.2
      Private car 137 30
      Taxi 20 4.3
      Carpooling 26 5.7
      Bike-sharing 49 10.7
      Walk or bicycle 17 3.7
      Others 10 2.1

      Table 2. 

      Sample demographic profile.

    • Construct Item Estimate CR AVE Cronbach α
      Financial incentive policy FIP1 0.788 0.778 0.540 0.779
      FIP2 0.721
      FIP3 0.692
      Non-financial incentive policy NFIP1 0.778 0.741 0.588 0.74
      NFIP2 0.756
      Information policy IP1 0.855 0.896 0.682 0.894
      IP2 0.772
      IP3 0.821
      IP4 0.853
      Convenience policy CP1 0.831 0.867 0.686 0.867
      CP2 0.823
      CP3 0.83
      Innovation trait IT1 0.745 0.784 0.548 0.782
      IT2 0.754
      IT3 0.721
      Habit schema congruence HSC1 0.883 0.882 0.652 0.879
      HSC2 0.79
      HSC3 0.783
      HSC4 0.768
      Environment trait ET1 0.838 0.898 0.687 0.897
      ET2 0.829
      ET3 0.835
      ET4 0.812
      Social influence SI1 0.882 0.870 0.691 0.869
      SI2 0.816
      SI3 0.793
      Attitute to MaaS ATM1 0.831 0.836 0.630 0.839
      ATM2 0.789
      ATM3 0.76
      Behavior to MaaS BTM1 0.855 0.796 0.661 0.794
      BTM2 0.769

      Table 3. 

      Results of confirmatory factor analysis.

    • FIP NFIP IP CP IT HSC ET SI ATM BTM
      FIP 0.735
      NFIP 0.473** 0.767
      IP 0.532** 0.384** 0.826
      CP 0.507** 0.398** 0.436** 0.828
      IT 0.429** 0.364** 0.432** 0.414** 0.740
      HSC 0.414** 0.350** 0.399** 0.425** 0.417** 0.807
      ET 0.535** 0.424** 0.519** 0.506** 0.497** 0.468** 0.892
      SI 0.409** 0.357** 0.499** 0.540** 0.315** 0.374** 0.457** 0.831
      ATM 0.564** 0.415** 0.574** 0.535** 0.435** 0.520** 0.535** 0.509** 0.794
      BTM 0.662** 0.567** 0.616** 0.632** 0.551** 0.584** 0.650** 0.548** 0.708** 0.813
      ***, **, and * represent significance levels of 1%, 5%, and 10% respectively. The diagonal numbers (in bold) represents the value of √AVE.

      Table 4. 

      Discriminant validity analysis.

    • Hypothesis Path Coefficients p-value Test results
      H1a FIP→ATM 0.232 0.004** Supported
      H2a NFIP→ATM 0.012 0.847 Rejected
      H3a IP→ATM 0.210 0.000*** Supported
      H4a CP→ATM 0.130 0.04** Supported
      H5a IT→ATM 0.055 0.353 Rejected
      H6a HSC→ATM 0.213 0.000*** Supported
      H7a ET→ATM 0.057 0.35 Rejected
      H8a SI→ATM 0.141 0.014** Supported
      H1b FIP→BTM 0.187 0.004** Supported
      H2b NFIP→BTM 0.190 0.000*** Supported
      H3b IP→BTM 0.085 0.07* Supported
      H4b CP→BTM 0.130 0.008** Supported
      H5b IT→BTM 0.103 0.024** Supported
      H6b HSC→BTM 0.118 0.003** Supported
      H7b ET→BTM 0.098 0.035** Supported
      H8b SI→BTM 0.036 0.423 Rejected
      H9 ATM→BTM 0.292 0.000*** Supported
      ***, **, and * represent significance levels of 1%, 5%, and 10% respectively.

      Table 5. 

      Results of the hypotheses.

    • PathEffect valueLLCIULCI
      FIP→ATM→BTM0.0680.0160.160
      NFIP→ATM→BTM0.003−0.0380.050
      IP→ATM→BTM0.0620.0220.122
      CP→ATM→BTM0.038−0.0080.112
      IT→ATM→BTM0.016−0.0290.066
      HSC→ATM→BTM0.0620.0210.134
      ET→ATM→BTM0.017−0.0250.068
      SI→ATM→BTM0.0410.0030.097

      Table 6. 

      Results of the mediation effect.

    • Number of clustersLLAICBICaBICEntropyLMR (p)BLRT (p)
      1−6,360.71412,761.42812,843.87812,780.404
      2−5,517.47711,096.96311,224.75011,126.3660.9390.0000.000
      3−5,276.77610,637.55310,810.69810,677.4030.9240.0000.000
      4−5,088.36210,282.72310,501.21610,333.0110.9570.0900.000
      5−4,885.4889,898.97710,162.8169,959.7010.9710.0020.000
      6−4,718.8059,587.6109896.7979658.7710.9520.0070.000

      Table 7. 

      Model fit statistics.

    • VariableCluster 1Cluster 2Cluster 3Cluster 4Cluster 5F value
      (p ≤ 0.001)
      Post hoc test
      (p ≤ 0.001)
      MeanSDMeanSDMeanSDMeanSDMeanSD
      FIP4.190.603.240.842.130.734.440.374.670.33137.9***5 > 4 & 1 > 2 > 3
      NFIP3.990.763.270.822.500.754.500.364.370.6863.509***4 & 5 > 1 > 2 > 3
      IP4.390.423.070.442.360.251.770.274.340.21580.705***1 & 5 > 2 > 3 > 4
      CP4.420.353.080.512.290.234.830.231.640.38676.122***4 > 1 > 2 > 3 > 5
      IT4.140.603.590.752.580.914.230.914.440.6161.921***5 > 4 & 1 > 2 > 3
      HSC4.060.723.500.822.150.934.380.384.570.3785.273***5 > 4 & 1 > 2 > 4
      ET4.230.623.520.762.130.704.200.754.460.46118.395***5 & 1 & 4 > 2 > 3
      SI3.250.962.120.901.320.502.610.842.490.9664.822***1 > 4 & 5 > 3 > 2
      ATM4.170.713.280.591.940.673.620.823.780.78121.583***1 > 5 > 2 > 4 > 3
      BTM4.330.553.250.522.070.644.250.664.240.60208.954***1 & 4 & 5 > 2 > 3
      ***, **, and * represent significance levels of 1%, 5%, and 10% respectively.

      Table 8. 

      Latent profile feature.

    • Cluster 1Cluster 2Cluster 3Cluster 4Cluster 5
      Cluster size50.90%26.50%11.40%6.10%5.10%
      Indicators (mean)
      FIP4.193.242.134.444.67
      NFIP3.993.272.54.504.37
      IP4.393.072.361.774.34
      CP4.423.082.294.831.63
      IT4.143.592.584.234.46
      HSC4.073.502.154.384.57
      ET4.223.522.134.204.46
      SI3.242.121.322.612.50
      ATM4.163.281.943.623.78
      BTM4.333.252.074.254.24
      Socio-demographics
      Gender
      Male45.6%61.9%46.10%46.4%43.4%
      Female54.4%38.1%53.80%53.6%56.6%
      Age
      18−2432.3%29.7%32.60%39.2%13.0%
      25−3434.0%28.0%21.10%25.0%39.1%
      35−4417.6%23.9%28.80%25.0%26.0%
      45−549.9%14.0%13.40%10.7%17.3%
      55−644.3%2.4%1.90%0.0%4.3%
      ≥ 651.7%1.6%1.90%0.0%0.0%
      Education
      High school or below14.6%12.3%26.90%21.4%43.4%
      Bachelor's degree48.7%56.1%48.00%53.5%26.0%
      Master's degree or above36.6%31.4%25.10%25.0%30.6%
      Employment status
      Enterprise employees20.6%19.0%9.60%21.4%8.6%
      Administrative staff13.3%15.7%25.00%21.4%26.0%
      Institution staff14.6%18.1%19.20%7.1%30.4%
      Students31.4%20.6%26.90%35.7%13.0%
      Freelancer8.1%18.1%3.80%7.1%8.6%
      Others11.6%8.2%15.30%7.1%13.0%
      Monthly income (CNY)
      < 2,00022.4%9.0%13.40%21.4%17.3%
      2,000−5,00019.8%19.0%25.00%21.4%17.3%
      5,001−10,00026.2%33.0%28.80%28.5%21.7%
      10,001−20,00022.4%24.7%25.00%17.8%34.7%
      > 20,0009.0%14.0%7.60%10.7%8.6%
      Own private car
      Yes71.1%75.0%80.1%76.2%82.6%
      No28.9%25.0%19.9%23.8%17.3%
      Trip mode
      Public transport42.3%53.5%33.8%47.7%39.1%
      Private car28.8%28.5%39.6%25.0%34.7%
      Taxi3.8%0.0%3.3%5.6%4.3%
      Carpooling3.8%3.5%7.4%5.1%8.6%
      Bike-sharing13.4%3.5%11.5%10.7%8.6%
      Walk or bicycle7.6%7.1%2.4%3.4%0.0%
      Others0.0%3.5%1.6%2.5%4.3%
      Distance
      < 3 km9.6%14.2%8.2%7.7%8.6%
      3−5 km17.3%25.0%22.3%28.0%17.3%
      5−10 km19.2%35.7%36.3%32.3%34.7%
      10−15 km28.8%17.8%19.8%16.3%26.0%
      > 15 km25.0%7.1%13.2%15.5%13.0%
      Purpose
      To and from work23.0%21.4%30.5%28.4%21.7%
      To and from school19.2%35.7%7.4%9.9%8.6%
      Entertainment21.1%10.7%25.6%23.2%21.7%
      Shopping17.3%7.1%14.0%18.5%26.0%
      Pick up others5.7%10.7%5.7%8.6%8.6%
      Visiting relatives and friends3.8%0.0%3.3%0.8%4.3%
      Own business9.6%10.7%8.2%6.8%8.6%
      Other purposes0.0%3.5%4.9%3.4%0.0%

      Table 9. 

      Profile of the final model.

    • Predictor variable Cluster 2 Cluster 3 Cluster 4 Cluster 5
      Intercept SE Intercept SE Intercept SE Intercept SE
      Gender −0.688** 0.238 0.001 0.320 −0.037 0.043 0.091 0.447
      Age 0.082 0.097 0.080 0.132 −0.136 0.171 0.233* 0.144
      Education −0.063 0.163 −0.522** 0.239 −0.389 0.285 −0.748* 0.397
      Employment status 0.000 0.074 0.035 0.097 −0.085 0.126 −0.008 0.132
      Monthly income (RMB) 0.272** 0.093 0.079 0.122 −0.003 0.168 0.160 0.183
      ***, **, and * represent significance levels of 1%, 5%, and 10% respectively.

      Table 10. 

      Regression results.